AI receptionist for garages and workshops
The problem noted before they arrive
In a garage or a service business, the person who knows the answers is the one doing the work: hands in the engine, on the building site or on the fault. The phone rings, it gets half-answered or not answered at all, and the customer in a hurry moves on to the next one on the list.
Get startedThe job card, done before the car arrives
Talk to her: tap an option and see how she answers
Taller Oficio chat Fictional example
Hi, my car makes a noise when I brake.
Oh dear. How long have you noticed it?
For about a week, especially when it’s cold.
Got it. What make and model is it, and what year?
A 2016 Seat León.
A brake diagnosis usually starts at €40, as a guide: we give you a firm quote once we’ve seen the car. Does Tuesday at 9:00 work for you to bring it in?
Yes, Tuesday. I’m Marcos, here’s my number.
Booked, Marcos: diagnosis on Tuesday at 9:00. See you Tuesday!
Taller OficioJob card · No. 0142
Fictional example- What’s wrong
- Noise when braking
- Since when
- A week, especially when cold
- Make and model
- Seat León, 2016
- Guide price given
- Diagnosis from €40 (guide only)
- Customer
- Marcos · phone saved
Diagnosis appointment: Tuesday 9:00
* A firm quote is given once we’ve seen the job.
What the receptionist does
It takes down the problem calmly and methodically: what's wrong, since when, make and model if relevant. It gives the guidance you've authorised — base rates, usual turnaround times — making it clear that a firm quote is given once the job has been seen, and books the job or the diagnostic visit.
- The customer's problem, recorded in detail
- Price guidance using your rates, without committing you
- Jobs booked with contact details and a description
Appointments without calls at awkward times: work comes in organised, with the information you need to prepare it, and you only look up from the job when it's time to.
Questions
Shall we start?
Ready to welcome your clients?
Tell us how your business works and we’ll show you how your receptionist would answer.