What do I need to prepare before starting?
Your business name, services, opening hours and the information someone would need to look after your customers.
Guide: preparing your business informationHelp center
Answers to what we get asked most: how the receptionist works, how to install it, what each plan includes and what happens to your data.
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Getting started
Do I need to know how to code?
Not to set up your front desk information. If you already have a website, the integration depends on how it's built and who manages it.
How do I check the result?
Check the information and the answers before sharing the receptionist. Afterwards you can review the activity from your dashboard.
Do I need a website?
No. Basic and Pro plug into your website. Starter and Elite include a new website. Pro and Elite add AI phone answering.
Can I try it and see how it looks?
€0 today and a 3-day trial. Your card is saved. In “What it does” you can see a sample conversation.
See “What it does”The receptionist
What can the receptionist do?
Answer questions about the services, opening hours and prices you've set up, and handle bookings in the chat. You can review the activity from your dashboard.
Where do the answers come from?
From the business information you set up: services, opening hours and terms. Check that information before sharing the receptionist.
Does this demo create real bookings?
No. The demos on these pages use sample data. They let you try the experience before setting up your business.
Can I look through the conversations?
You can review your front desk's activity and bookings from your business dashboard.
Does it adapt to my business's services?
The front desk uses the services, opening hours and terms you set up for your business.
Are the businesses in the demos real?
No. They're fictional examples to show the experience without using customer data.
Installation
How do I add the receptionist to my website?
Get your code from your dashboard, under “Install on your website”, and paste it just before the </body> tag of your site. The chat appears as a floating bubble in the bottom right, on every page that has the code.
Installation guideDoes it work with WordPress, Wix, Squarespace or Shopify?
Yes, if your plan lets you add code: Wix on a Premium plan with your own domain, Squarespace Core or higher, paid WordPress.com or self-hosted WordPress, Shopify, paid Webflow, Hostinger or HTML. Google Sites and GoDaddy don't allow it on every page. The install guide has the steps for each one.
Step-by-step by platformThe bubble doesn't show up. What should I do?
Check that your plan is active, that you pasted the whole snippet and that the code is the one from your dashboard. Reload with Ctrl/Cmd + Shift + R to bypass the cache and, if your site runs through Cloudflare or a caching plugin, clear the cache there too. If your site doesn't load over https, the browser may block the script without warning.
If it doesn't show upMy plan includes a new website. How do I put it on my domain?
Your website is a single file you keep: you buy the domain in your name, upload the file and connect the two, with no coding and without depending on us. In the meantime, it already works at one of our addresses and you can share it.
Publish your website on your own domainPlans and pricing
Is the phone included?
Yes, on Pro and Elite. Basic and Starter answer by chat on your website. You can hear the voice demo by calling +34 871 16 05 24.
How calls reach itWhat do I pay to get started?
€0 today and a 3-day trial. Your card is saved. Unless you cancel before it ends, the first payment is charged when the trial finishes. There's no setup fee.
What's the difference between the plans?
Basic and Pro use your current website. Starter and Elite include a new website. Pro and Elite add an AI phone line.
See pricingIs there a minimum term?
There's no minimum term. You can cancel the service; check the terms that apply to the subscription before signing up.
How do I choose my plan?
With two questions: do you need a new website? Do you also want it to answer the phone? Neither, Basic; just the website, Starter; just the phone, Pro; both, Elite.
Data and security
What information should I set up?
Whatever is needed to give information and manage appointments. Avoid asking for sensitive information in the conversations.
Are conversations end-to-end encrypted?
No. The server and the providers involved in the answers can process their content. Encrypting specific fields is a different kind of protection.
SecurityWhere can I read about how data is processed?
In the privacy policy: it explains the purposes of processing and how to exercise your rights.
Privacy policyWas this page helpful?
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The receptionist answers right away. And if you want to go further, the guides have the step-by-step.